Refund Policy

Last Updated: February 2, 2026

Users can cancel an appointment at least 3 hours before the scheduled time.
Cancellation before service start: refund possible.
On valid cancellation, only 50% of the paid amount will be refunded.
Remaining amount will be deducted as service and processing charges.
Cancellation after service start or no-show: no refund.
Cancellation less than 3 hours before appointment is not allowed.
Surgery and insurance cancellations follow the service provider's policy.
Eligible refunds are processed within 5–7 working days to the original payment method.
Refund delays may occur due to Cashfree processing timelines.
Failed payments are automatically reversed.
Refund is not mandatory if delay is caused by the service provider.